MDLIVE is available 24 hours a day, 7 days a week, and 365 days a year, even on holidays.It was so popular, in fact, that “Skyping” became a verb.But with so many complaints of low quality calls, too many crashes, and a general distrust of Microsoft, for many, Skype lost its appeal, despite its recent overhauls.If you log in for a 1-2-1 counsellor chat online, you might wait a little while before being connected with a counsellor. We know it can sometimes be scary talking to counsellors. You might be unsure about what to say or how they'll react. They're a bunch of different people, some old and some young.They all work for us in the UK but many come from different countries like Poland, Ghana, Australia, India, China, France and other places. But most importantly, they all care about young people and give up some their time to volunteer as counsellors.