Video-enabled chat allows customer support agents to provide help in a more personal manner that results in improved customer satisfaction.the ability to conduct a video chat can make a positive impact on support case resolution times as well as generate more sales.
Bold360’s live video chat capabilities are completely integrated and native to the chat software, unlocking a seamless ability to add video chat without worrying about development or integration with other third-party systems.
Video Customer Engagement Technology designed to transforms any prospect into a sale, Anytime & Anywhere Person to Person interaction is a vital component of customer satisfaction, even in the “digital age: in US $ 1,6 trillion is the estimated cost of customers switching due to poor service”.
Inventia provides a state of the art multi-channel Video Chat technology to provide the best customer support, anywhere Multiply your sales and become multi-channel with our “Human-Digital Text & Video Chat Technology “that allows you to engage customers, assist them with our advanced co-browsing, identify customers biometrically, and let you sell your services with the same intuitive human retail experience Inventia offers more then a Video Chat: a “Human-Digital Multi-channel Video Chat Remote Selling System” to start selling your product and services anytime and anywhere offering the same human experience Inventia innovation is to re-create a Human “retail like” experience” all over digital channels and cross-channels: to provide the best customer support or to sell your service everywhere Sell more and provide better service with one or two way face to face Video Chat & Co-browse Share product content while speaking with your customer Use on mobile devices while co-browsing with your customer Better monetize your web, mobile, social visitors while reducing abandonment, boost cross-selling and up-selling.
About Italy: Italians are religious and romantic at the same time.
Most Italians are Roman Catholics and the Vatican (headquarters of the Catholic Church) is within Italy.