As you provide answers to commonly asked questions, response sets are automatically generated.Behind the scenes, our award-winning language processor learns to match questions with the relevant keywords you have provided.
Our free webcam chat rooms are for teens, adults and seniors.
Whenever you’re away, your bot will continue providing friendly customer support 24/7. If your bot doesn't recognize a question, it will transfer the conversation to a live agent - seamlessly.
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So, we’ve taken this communication method and built features on top of it that adjust to connection center operations and consumer expectations.
Committed response time: To set consumers’ expectations and provide a high level of service, our messaging app tells customers when they can expect a response.